Privacy Policy

Crunchequation values privacy and is committed to protecting your personal data.

We are a Portuguese consultancy company specializing in the iGaming sector, with registered offices in Rua Senhora da Mestra 40, 4410-511 Serzedo, operating under VAT number [Insert VAT number].

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with us online, or use any of our digital services.

1. Information We Collect

Crunchequation collects and processes personal information to deliver our services, maintain relationships, and improve user experience. When you interact with us we may collect your name, email address, phone number, job title, and company affiliation.

In addition, we automatically collect technical data when you visit our website. This includes your IP address, browser type, device information, language preferences, pages visited, date and time of access, and other analytical data.

We use cookies and similar tracking technologies to enhance user experience and optimize website performance. Please refer to our Cookie Policy for more details.

We may also collect publicly available business information in order to personalize our communications and improve outreach to relevant stakeholders.

2. How We Use Your Information

The personal data we collect is used to communicate with you effectively and provide access to our services, content, or information you request. This includes responding to contact requests, sending whitepapers, newsletters, or marketing materials — when consent has been provided — and delivering personalized experiences on our digital platforms.

Furthermore, we use website and analytics data to monitor performance, detect potential issues, and better understand how visitors engage with our content. These insights help us to improve both functionality and relevance across our channels.

We may also process your information to comply with legal or regulatory obligations, enforce agreements, or protect our legal interests in the context of claims or disputes.

3. Legal Basis for Processing

Our processing of personal data is based on one or more of the following legal grounds, in accordance with the General Data Protection Regulation (GDPR): your explicit consent; the performance of a contract or pre-contractual steps; compliance with a legal obligation; or our legitimate interest in communicating with professionals in our sector, enhancing service delivery, or improving the security and efficiency of our operations.

4. How We Share Information

Crunchequation does not sell personal data under any circumstances. We may share your information with trusted service providers, but only to the extent necessary to fulfill the purposes outlined in this policy. All third-party providers are contractually obligated to process your data securely and in accordance with applicable data protection laws. Additionally, we may disclose personal data if required by law or legal process, in response to valid requests by public authorities, or to protect the rights and safety of Crunchequation, our clients, or the public.

5. Data Transfers

Crunchequation may process or store personal data on servers located outside the country from which the data was originally collected. In such cases, appropriate safeguards are implemented to ensure an adequate level of protection, including standard contractual clauses approved by the European Commission or transfers to jurisdictions deemed adequate under GDPR. If a user is located outside Portugal and chooses to provide information to us, please note that we transfer the data, including Personal Data, to Portugal and process it there.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, including legal, contractual, or business obligations. Once no longer required, data is securely deleted or anonymized in accordance with our internal data retention and disposal policies.

7. Your Data Protection Rights

As a data subject under the GDPR, you have the right to access your personal data, request its correction or deletion, restrict or object to its processing, and request data portability. You may also withdraw your consent at any time where processing is based on consent.

To exercise your rights, or if you have any concerns about how your data is handled, you may contact us at infocrunchequation.com. If you are not satisfied with our response, you have the right to lodge a complaint with a local supervisory authority.

8. Data Security

Crunchequation takes appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include access controls, encryption, firewalls, and secure servers. While no system can guarantee absolute security, we continually assess and update our practices in line with industry standards. For more details, refer to our Information Security Policy.

9. Persons Under the Age of 18

Our services and website are intended for business use and are not directed to minors under the age of 18. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take appropriate steps to delete it immediately.

10. External Links and Third Parties

Our website may include links to external sites, platforms, or tools operated by third parties. Crunchequation is not responsible for the privacy practices or content of those sites. We encourage users to read the privacy policies of any third-party services they interact with.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements, business practices, or service offerings. Any changes will be posted on this page, with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Last updated: May 22, 2025

Contact Us

If you have any questions about our use of cookies or this policy, please contact us at:

  • info@crunchequation.com
  • Rua Senhora da mestra 40, 4410-511 Serzedo
Data Privacy | Crunchequation